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Organizations

What an organization is, why your websites live in one, and how to create and switch between several.

An organization is the container your websites live in. It holds the websites, the plan that pays for them, and the people who can work on them.

You got one automatically when you signed up — there was no separate step, and there is no way to have an account with no organization at all. Its URL identifier starts from its name and is the first path segment in app links: /acme-plumbing/sites/main-site.

An administrator can assign a custom organization URL. Once assigned, it stays the same when you edit the organization's details or name. Changing the organization URL does not change any published website's domain; old organization links stop working.

When editing your address, you can select a Google suggestion or type the address manually. You can continue correcting the fields while a lookup is pending; an older response or failed lookup will not replace your newer address entry.

Why organizations exist

Most people never need more than the one they were given. Two situations make a second one worth having:

  • You build websites for other people. A separate organization per client keeps their websites, their team, and their invoice apart from yours — and makes it possible to hand the whole thing over later.
  • You run genuinely separate businesses. Two businesses, two plans, two sets of company details, one login.

Everything is scoped to the organization: websites, teammates, plan, AI credits, invoices, and company details.

The organization navigation always keeps Websites, Forms, and Games visible, so each kind of project has a predictable home whether the organization already has one or is about to start its first. Members and organization settings follow those three product tabs; owners and admins also see Billing there.

Open Websites to see every website in the current organization. The page starts with the most recently modified website first and shows twelve websites at a time; scroll to the bottom and the next twelve load by themselves, or press Load more websites. The count under the heading is always the full number of websites in the organization, however many are loaded. Use Sort by to order the collection by modification date or name, and use the Grid and List controls to choose the layout that works best for you. Sorting and Show apply to every website in the organization, not only the ones loaded so far; changing either starts the list again from the top. Opening a website and going back returns you to the same place in the list.

Once the organization has four or more websites, a Search websites field runs the full width of the page above the cards. Type part of a website's name, its free address, or its custom domain and the list narrows as you type; capital letters do not matter. Like sorting, the search looks at every website in the organization, including ones you have not scrolled to, and it keeps whatever Sort by and Show you have chosen. Press the × in the field, or the Escape key, to see every website again. When nothing matches, the page says so and offers Clear search.

Each website's card shows a picture of its latest draft. A website you have just edited shows the Max mark for a moment while a fresh picture is taken, and the picture appears on its own — no need to reload. If a picture cannot be taken, the card shows the website itself, scaled down, in its place; only a website with nothing built yet says Nothing built yet. Taking a picture never counts as an edit: the "Edited … ago" line and the Last modified order are unchanged by it.

A small Preview button sits in the bottom-right corner of the picture and opens the website itself in a new tab: the development address, marked with a box-and-arrow icon, until the website is live, and the live domain, marked with a globe, from then on. An arrow slides in beside the word as you point at it. Pressing Preview does not open the website's page.

Under the picture a card carries one line and nothing else: the website's icon, its name, and when it was last edited. Pressing the picture or the name opens the website's page. The ⋯ button at the end of the line holds the rest: Edit website opens the builder, Open preview and View live website open the website in a new tab, Website settings and Connect a domain (or Manage domain) go to those pages, and Delete website… removes the website after you type its name, exactly as the Danger Zone does. Only people who may delete the website see Delete website…, and only people who may edit it see Edit website.

A card does not show AI credits. The organization's balance is in the account menu under your avatar, and Usage lists what each website used: filter it by project.

The dashboard lists every website too, most recently edited first: twelve to begin with, and the next twelve as you scroll, the same way the Websites page does. It has the same Search websites field above the cards. View all beside the heading opens the Websites page, where Sort by, Show and the Grid and List controls are. Use Show there to display all websites, only dev websites, or only live websites; a website is live only after its published version is available on its own domain. The grid or list choice is remembered on this browser.

The website switcher in the top navigation also labels every website Live or Dev, including the selected website beside its name. Websites are listed in alphabetical order. With more than five websites, a search box at the top of the menu narrows the list as you type, matching any part of a website's name or address; press Enter to open the first match. Long website lists scroll inside the menu while All websites and New website remain visible at the bottom. New website opens the same dialog as the button on the Websites page, right where you are, so you can start another website from any page of the one you are working on; it appears for the owner and Admins, the people who can create websites. Dev means the website is not yet published on a connected custom domain; its preview can still be available. The separate plan badge — Free, Starter, Builder, Artisan or Agency — describes the organization's plan, not whether the website is live. The badge, the account menu and the chip in the top bar all name the same plan. An organization with no plan reads No plan and offers Choose a plan.

Forms across your websites

Every form on every website you can see is listed in one place: Forms, at /your-organization/forms. Websites are grouped, most recently active first, and each form shows the pages it appears on, how many submissions it has received, how many are still unread, and when the last one arrived. Clicking a form opens its inbox on that website, so reading, exporting, and resending admin emails work exactly as they do from the website's own Forms tab. A form that has been removed from its website stays listed for as long as it holds submissions.

You see the websites you have access to — the whole organization if you own it or are an admin, otherwise the websites you were given.

Forms live on your websites today. If the page is empty, ask Max on any website to add a contact form, a quote request or a newsletter sign-up. Standalone forms with their own address, outside any website, are coming.

Games

Open Games for the game-building starting point. Until the standalone game builder is released, the page is clearly marked Coming soon, explains what Games will do, and gives you example ideas without showing a button that cannot work. When Games is available, the same page becomes the place an organization owner or admin starts a game; members can still open the page and see what belongs to the organization.

Switching between organizations

The switcher is in the top navigation, next to your organization's name. Choosing another organization moves the whole app — dashboard, websites, billing — into it. Your choice is remembered for the rest of your session, so you stay where you last were.

The same New organization entry appears in your account menu and in the command menu (⌘K), if that is where your hands already are.

Creating one

New organization in the switcher. You give it a name and its company details, and you become its owner.

A new organization starts on the Free plan with its own website allowance and its own AI credits — nothing is shared with the organization you created it from, including your subscription. If you want a paid plan there, you subscribe there.

Organization details

An organization's page carries its display name, legal name, phone, address, and logo. A general organization email is not requested: contact email belongs to each website, while the organization keeps a separate primary billing email for Stripe. These details seed a new website in the organization and help identify the organization on invoices.

When address suggestions are available, they begin after the first character you type. Choose a suggestion to fill the city, state, postal code, and country, or keep typing and enter any of those fields manually.

Changing them later does not reach back into websites that already exist — each website's company details are its own from the moment it is created.

When a limit stops you and you are not an owner

If you are a Member or Viewer and you hit a billing limit (out of credits, a plan limit, a paused organization), the message names the owner and Admins who manage billing (up to three; with more, two names and "N others") and offers Ask the owner. Pressing it emails every owner and Admin in the organization that you asked them to look at Billing, and the button then reads Asked. You can ask once a day (days run on UTC). For the rest of that day the button stays Asked on every wall, with an email link for each person in case something else needs fixing. If the email cannot be sent, the same links appear so you can write to them yourself. An organization still billed per website shows those email links instead of the button. The email links to Billing, which only owners and Admins can open.

Ownership

Every organization has exactly one owner, and ownership outranks every role. The owner is the only person who can transfer a website out, delete a website, or hand the organization to somebody else. See Your team.

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