Your team
Inviting people to an organization, what each role may do, and transferring ownership.
Websites belong to an organization, so working on one with somebody else means adding them to that organization. Open Members from your organization's menu.
Inviting someone
Enter their email address and send the invitation. They receive a link, and once they open it and sign in — creating an account first if they do not have one — they join the organization.
- Invitations expire after 7 days. An expired invitation is shown as expired; resend it and the clock restarts.
- You choose the role and the website access when you invite. The invitation carries the role you pick (Member unless you change it) and the websites you tick. A Member starts with view and edit on every website, a Viewer with view only, and nobody can delete a website until the owner allows it. You can change both from the members list once they are in, and the link itself never hands out more than you chose.
- You can resend or revoke a pending invitation at any time.
Opened the invitation while signed in to another account?
An invitation can only be accepted by the email address it was sent to. If you open the link while signed in as somebody else — a work account instead of a personal one, say — the page tells you which email it was sent to and shows a Log out button. Select it and you are signed out and brought straight back to the same invitation, where Sign in to accept (or Create an account to accept) takes you on. Sign in with the invited email and you return to the invitation, ready to accept.
How many people your plan includes
Your organization plan sets the size of your team, and the Members page shows where you stand — "2 of 3 members", for example.
| Plan | Members |
|---|---|
| Free | 1 |
| Starter | 1 |
| Builder | 3 |
| Artisan | 10 |
| Agency | As agreed with us; unlimited by default |
- The owner, every member and every pending invitation count. Free and Starter cover the owner only, so inviting a teammate starts with the Builder plan.
- An invitation holds its place until it is accepted or revoked — including one that has expired, because it can be sent again. Revoke an invitation you no longer need to free its place.
- When every place is in use, a new invitation is refused. The invite form is replaced by a notice that names the plan with a bigger team, and an Upgrade plan button opens the plans right there with that plan marked Lifts this limit. If no plan has a bigger team, the button is Contact us and opens an email to us. Only owners and Admins invite people, so they are the ones who see the notice.
- Moving to a smaller plan never removes anyone. Everyone already on the team keeps their access, and an invitation already sent can still be resent and accepted. Only new invitations wait until the team fits the plan again or you upgrade.
Organizations still on per-website billing have no team limit.
The roles
The website-access table scrolls when your organization has many websites, so the rest of the page stays compact. Use Select all or Unselect all beneath a permission column to change that permission for every listed website. Selecting or unselecting a column leaves the other columns unchanged, including after saving. View is required to use Write or Delete: with View off, those selections are retained but do not allow access until View is enabled again. Role restrictions still apply, and only the owner can manage Delete. Review your choices, then choose Save access; Cancel discards them. The same controls are available when choosing website access for an invitation.
| Role | What they may do |
|---|---|
| Owner | Everything. One per organization; not a role, a position. |
| Admin | Owner-level management: team, billing, settings, and creating new websites. |
| Member | Builds and publishes websites. No team or billing management. |
| Viewer | Read-only. Sees websites and previews, changes nothing. |
A few consequences worth knowing:
- Creating a website is a management action, not a building one, because a new website adds a billed website to the subscription. Members build; owners and Admins add.
- Viewers really cannot change anything. They can open a website and look at its preview, but the builder, the editor, media uploads, and settings all refuse them with a clear "view-only" message rather than pretending to save.
- Only owners and Admins see the organization's Billing page. Members and Viewers read a website's plan and AI credits on that website's own Billing page instead, and that is where the builder sends them when it locks because a plan has lapsed, so being told why never depends on the organization's payment details.
Seeing who did what
A website's Overview tab shows who created it, beside the Created date. In the builder, each message sent to the assistant carries the sender's avatar; hover over it for their name and when they sent it. See Chatting with the assistant for details. Anyone who has left the organization is shown only as Former member.
Seeing who else has a website open
When a teammate has the same website open, a small amber label appears in the top bar, right after the website's name:
- One person: their avatar and Caution: Name is working on this website.
- Two or more: overlapping avatars (up to three, then a +N count) and Multiple people are working on this website.
Select the label to see everyone's name. On a narrow screen the label is shortened to the name (or "Multiple people") or just the avatars, and the full wording is in the list.
What it does and does not mean:
- It means the website is open in their browser right now — on any of the website's screens, in a tab they are looking at. It does not mean they are editing; a Viewer who has the Overview open counts too. Opening the website's public address or a preview does not.
- It is only a heads-up. Nothing is locked, and you can both keep working. If you are about to change the same pages, check in with them first.
- It follows them within about a minute. Someone who closes the tab, hides it, or loses their connection disappears from the label within a minute or so.
- You only ever see your own team. Only people who can open that website are shown, and your own other tabs never count.
If the label ever fails to load, it simply does not appear — nothing else in the website is affected.
Removing someone
Remove them from the members list. They lose access to every website in the organization immediately. Nothing they built is affected — the work belongs to the organization.
Transferring ownership
Only the current owner can hand an organization to someone else, and only to somebody who is already a member of it. After the transfer, the new owner holds every owner-only power — transferring websites out, deleting websites, and transferring ownership again — and you keep working there as an Admin.
Ownership always outranks the Admin role. An Admin can do nearly everything, but not give the organization away.
Next
- Billing and invoices — what the organization is paying for.
- Organizations — running more than one.